Mobiles are not different from desktops because they are small but because they are connected and personal. Good products don't just meet a niche, but leverage the native intent of the interface. Lately, we have heard some gnashing of teeth as developers try to figure out how to make things that are useful for the Apple Watch. Meanwhile, users of Pebble wonder what the fuss is about as much has already been figured out regarding wearables.

Likewise, we have to design properly for large interactive displays. We cannot just make really big interfaces, but have to recognize they are public and collaborative.

Control Methods

Touch displays add an extra layer of complexity not in other products in that they are routinely — and unusually: simultaneously — multi-modal. A single user may be at arm's reach interacting with the display while others stand well back observing. There are actually several ways to control large displays:

• Control from a desktop
• Control from a tablet
• Very coarse control
• Fine control up close

Let's take each one in turn:

Control from a desktop

sitting...

multiple workspaces... can replicate on remote, or have separate control... upsides and downsides (reflect mirroring computer experiences like when you do not want the users to see everything, even as simple as notes for a presentation... )

Control from a tablet

standing...

combine into one "remote control" one with these two and smaller remotes like handsets or scroll-and-select remotes????

Very coarse control

gesture at a distance, both secondhand (ambient, environmental) and mostly, deliberate...

ADD: Gesture Control At a Distance? Some precision use of this, Kinect, some Smart TVs I think, and the OR research projects...

Fine control up close

stuff... all the notes about edges, and blocking and all that from below...

Public & Collaborative

In addition, you may recall when I said the interfaces are used in public, and collaboratively. Public doesn't have to mean literal free access, just "not in private." Large interactive displays are unlike desktop computers or especially mobiles due simply to their size. More often than not, the size is a direct offshoot of the need to be in public. At the lowest end of public we mean the TV in your home. Smart TVs mean someone controls a device which the whole family is observing.

Other cases such as museums, business contexts and so forth have the same basic issues as family Smart TV control. As single individual is in physical possession of the control unit (or has the focus of the gestural control mechanism) but may not be fully in control. He has to take input from the entire family, assure the group makes decisions, and make it clear what input he has requested of the device.

When designing for any of the control cases, two audience classes can be considered.

• Group
• Individual

And unusually, we do not just have to design for both audiences, but usually both experiencing some output at the same time. Let's look at some problems with this.

Feedback

Traditional input methods consider the controlling user, so when a selection is made feedback must be quick enough it is clear that the intent was executed. It doesn't have to take effect, but something must happen such as the button indicating click, a delay indicator, even just vibration and noise.

However, those not making the control inputs are out of the cognitive cycle. They may have requested an input, but are aware there may be competing requests, the controlling individual may have misheard, or ignored it, and time delays are much higher. The need is still there, so all users can orient themselves to the system properly, s

Wayfinding, Orientation and Notification

easier to get lost, especially as it does not hold attention

even the controlling individual can be distracted by the others in the room, or other tasks and miss cues or need to reorient

use mobile methods to remind and label at each point, as few transient indicators as possible

Focus

"no, up one" we've all done that in a meeting... but only because we can see what is going on... systems without focus like gesture? ???

More issues??? BRAINSTORM. GOOGLE SMART TV REVIEWS... ALL SHOULD BE TAKEOFFS ON BASIC SYSTEMS

Conclusion

Summarize findings in bullet list...

future directions of research... call to action for folks to volunteer their projects???

Proposed design guidelines: (must be validated, of course) - Near (close range) interaction is only along the sides. - Dupe on both sides, or move between them? Need to provide for left and right hand use. - The near user, touching the screen, should be out of the way of far users. Hence edge placement again. - Near user cannot see the far use. Dupe the screen for them? - When visual sensors are available, make near use only pop out when users are nearby. - Not distracting to others??? - Can use bezel anchoring of the hand (hold/touch the bezel, as happens with tablets) - Feedback on obscuring. Sensors, when available, should indicate this. - Repeat all existing TV guidelines for distant use, but validate those; can do much with math as far as angular resolution, contrast ratios without research.

List of research topics: - Accuracy of touch - Bet it changes due to device position. Level, above head, etc. - Touch enhanced by anchoring to the bezel? - MEASURE gorilla arm, don't just assume. Make people use for a while and observe, measure changes over time. - How to account for near/far sizing? Does the small near use annoy and distract? - Pixel density. Some near guidelines may have to go back to old ones, like no italics, due to low density. - Perception of no-bezel use. Wall-to-wall or multi-screen interfaces, can user work with close-range control, can they find it, will they stabilize on the screen or not?